- Staenis cares about your privacy -
1. Consent, collection and use of information
The controller, Staenis, Nieuwlandstraat 33, 9870 Olsene, respects the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data and other regulations on privacy and data protection. From 25 May 2018 at the latest, Staenis will strictly comply with the General Data Protection Regulation. In case of any other changes in the legislation, Staenis will adjust its policy where necessary.
The personal data you provide will also be used for the following purposes: our customer management, order processing, sending newsletters, to keep you informed of our activities, advertising and/or marketing purposes.
You have a legal right to access your personal data. Subject to proof of identity (copy of front of identity card), you can obtain a written, dated and signed request to Staenis at the above address or by email to [email protected], free of charge, for the written communication of your personal data. If necessary, you can also ask to correct or delete data that is incorrect, incomplete or irrelevant. At the latest from 25 May 2018, you also have the right to have your personal data "restricted", to withdraw your consent for those processing operations that are not based on any other grounds (need for performance of the agreement, legal obligation or the so-called "balanced legitimate interest") and to have your personal data transferred. For more information on these rights, you can always contact us or consult the website of the Privacy Commission (Data Protection Authority).
2. Direct marketing
You can oppose/object to the use of your data for direct marketing free of charge. You can do so by writing to us at Nieuwlandstraat 33, 9870 Olsene or by e-mail to [email protected]
3. Personal data
Your personal data will not be passed on to third parties.
Staenis can collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address (often considered as personal data), the operating system you use or the domain name of the website which led you to and from the Staenis website. This allows us to constantly optimize the Staenis website for users.
You can subscribe to our newsletters. This keeps you informed of our offers, promotions and news. If you no longer wish to receive our newsletters, you can easily unsubscribe by sending an e-mail to [email protected]
Nobody wants fraud, and we don't either. That is why we use customer data to investigate, prevent and combat fraud. If necessary, we hand over customer data to the government.
6. Data collected
We may also use your personal information to generate Aggregate Data for internal use and share it with others on a selective basis. "Aggregate Data" means pieces of data that have been stripped of information from potentially identifiable customers, landing pages or end users, and have been manipulated or combined to provide generalised, anonymous information. With this data, no one will be able to identify you, so it will no longer constitute personal data.
7. Cookies & log files
You can set your Internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard disk. You can do this through your browser settings (via the help function). Please note, however, that certain graphic elements may not appear correctly or that you may not be able to use certain applications.
The Website may contain links to other websites and we are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of the linked websites. Their privacy policies and practices differ from ours.
9. Dispute resolution
10. Contact us